Areas of Expertise

The Tunisia Information and Communication Technology (ICT) Competitiveness Project focused partly on growing and Developing the Workforce through:

• Partnering with companies to provide training opportunities linked to job placement
• Improving workforce skills to increase employability
• Supporting enhancements to ICT higher education to better meet the needs of employers
• Providing confidence skills gap training for job candidates
• Developing labor market supply and demand data and create employment events

Relying heavily on the rich pool of local human resource development trainers, the Project contracted with ten qualified Tunisian training organizations to deliver co-financed training for newly recruited employees, primarily in soft skills but also in critical technical areas such as environmental norms and safety. Under the co-financed training program, over 40 courses were offered to over 800 new recruits, some of whom participated in more than one course.

The Project established six career centers at universities across Tunisia. The launches were milestone events not only for participating higher learning institutions but the country as a whole, representing the first time that such centers, focused on the needs of both students and enterprises, were ever established in Tunisia.

On behalf of USAID, IDG undertook an assessment of Djibouti’s evolving labor market, the skill sets it demands from workers, and the extent to which the basic and vocational education systems and labor regime provide workers well prepared for this new economy.

The purpose of the assessment was to better understand the job market in Djibouti for skilled workers and to identify strategic USAID interventions to improve Djibouti’s workforce development initiatives and enhance employment opportunities for skilled workers in non-formal and formal sector employment.  The assessment focused on the identification of (a) workforce-related literacy, numeracy, and readiness skills as well as technical and behavioral skills; and (b) economic sectors and occupations with the greatest potential for skilled level employment growth, with the goal of contributing to USAID Mission’s education and workforce efforts in Djibouti.

IDG led the workforce development component for USAID’s Enterprise Development and Market Competitiveness project in Armenia. IDG worked with existing Vocational Education and Training institutions to improve labor market data and analysis. IDG also developed model employment offices for the State Employment Services Agency. IDG worked with local vocational education and training institutions (public and private) to help them to collaborate more closely with the private sector, with business associations and with large employers in local regions, to ensure that skills being taught were skills that were in demand by local employers actually hiring employees.