IDG provides services that make firms more competitive in their industries, in the national and the international marketplace, and that in general enhance their performance as the engines of economic growth in emerging markets. IDG promotes a market-driven approach, first identifying products and services in demand domestically or internationally, and then helping firms to produce them more efficiently, meet quality standards, client requirements and delivery deadlines. IDG works with firms and clusters to identify solutions leading to sustained improvements in enterprise performance through tailored services for firms, business development service (BDS) providers, associations, and other value chain participants. Over the 24 years since its formation IDG has worked in many countries developing and applying an array of services and capabilities, particularly in the areas of competitiveness and enterprise development.
Specifically IDG has the ability to provide the following services:
• SME management/financial training
• Accounting reform
• Financial services
• Marketing strategies
• Business Development Services (BDS)
• Industry association development
• Commercial legal & regulatory reform
• Trade capacity building
Azerbaijan Competitiveness and Trade (ACT) Project: In Azerbaijan, IDG implemented a three-year competitiveness and trade project that aimed at improving the domestic business environment, improving agricultural value chains and improving the trade environment.
Tunisia EG ICT Competitiveness Project: In Tunisia, IDG implemented a one-year ICT Competitiveness, which has an overall goal of enhancing the Tunisian economy by assisting ICT and non-ICT SME's develop new markets and new tools to grow their respective businesses, resulting in greater employment. To do so, IDG used a three-pronged approach: stimulate ICT entrepreneurship and company development, grow and develop the workforce, and develop ICT policy and regulatory reform.
Lebanon Tripoli Special Economic Zone Project: IDG completed the Tripoli Special Economic Zone (TSEZ) Project entailed drafting a feasibility study and master plan for a Special Economic Zone in Lebanon’s northern city of Tripoli, with the intent of facilitating job creation in an important part of the country outside the capital city. The TSEZ sought to reduce barriers to doing business and to enhance collaborative opportunities for investment and export-led growth.
Liberia Vision 2020 Corridors Development Project: IDG completed a corridors development project in Liberia that identified agriculture and non-agriculture investment opportunities along the Buchanan-Yekepa, Monrovia-Ganta and Monrovia-Buchanan corridors. Illustrative proposals include Strengthening Cocoa and Oilpalm Farmers’ Associations (in production, processing and marketing); Establishing a Fruit Juice Preservation and Packaging Plant; and Establishing a Livestock Feedmill.
The New Enterprise Development Project: In Morocco, IDG explored ways of opening up private sector opportunities to the general population in Morocco and established an educational resource for SME development through franchising. IDG identified existing Moroccan businesses with the potential and the resources to be packaged as franchises as well as potential Moroccan licensees with interest in contracting with American or South African franchisors.
Small and Medium Enterprise Development Project: In Jamaica, IDG was a subcontractor to a project aimed at improving the Jamaican business environment, assist SME development, and train Jamaican SMEs to compete in the global market. IDG managed the development of lower-cost business solutions that are useful and useable for small enterprises, in particular, information on prices, quality of production, and market opportunities.
Franchise Development Project: In an innovative SME creation project in Ukraine, IDG applied international franchising and licensing methodologies that enabled 21 pilot firms to rapidly expand distribution networks and restructure their financial control, operations, management training, and marketing systems. The enterprises were also supported by workshops and an improved legal and regulatory framework.
Franchise Development for Indigenous Malays Project: IDG was engaged to review a franchise program sponsored by the Malaysian Government with the specific aim of increasing investment and SME ownership opportunities for the ethnic Malays, mainly through developing or acquiring franchises. The project entailed reviewing the understanding of franchising within the financial, business, and academic communities in Malaysia, and identifying indigenous businesses for which franchising would be a suitable development strategy.
Georgia Enterprise Support Program (GESP): IDG led a three-year SME development program in the Republic of Georgia that was the foundation for USAID/Georgia’s strategy to accelerate the growth and development of SMEs and was designed to offer an integrated package of interventions targeted at the primary constraints of enterprise development. These interventions included building capacity in local organizations, such as business associations, that could provide technical assistance, training, and technology transfer to SMEs.
Technical Assistance to the Black Integrated Commercial Support Network Project: In South Africa, USAID succeeded in the creation of several hundred SME opportunities in several sectors for formerly disadvantaged black entrepreneurs through a franchise development program managed by IDG. The project established over 200 franchise businesses and trained hundreds of local small entrepreneurs in all aspects of franchise development including contracting, operations, training, expansion, marketing, franchisee relations and accounting.